Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to ensure a smooth and timely delivery of your orders. Please review our shipping policy below.
Processing Time
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Orders are processed within [1-3] business days after receiving payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We offer the following shipping options:
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Standard Shipping: Estimated delivery time is [5-7] business days.
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Express Shipping: Estimated delivery time is [2-3] business days.
Delivery times are estimates and may vary due to factors outside our control, such as carrier delays.
Order Tracking
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Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.
Shipping Returned Merchandise:
In most cases, we book the return pickup with our Courier partners. However, in cases where we do not book the return pickup for you, we recommend shipping returned merchandise via courier or insured parcel post for tracking purposes. femap.in does not take any responsibility for reimbursement or compensation in the event that any returned packages are lost, stolen, or mishandled. We do not refund shipping or insurance costs.
Items Damaged in Shipping & Quality Issue:
Products received in a damaged condition or products with quality issues can be returned if informed within 24 hours of receipt of the products. Kindly note that we would require the below to approve refunds/returns:
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Front & Back Image of the Product
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Unboxing Video
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Invoice / Order Id
Food items once opened, would not be taken back.